Around 22% of the UK’s carbon emissions come from domestic households using energy to heat or cool rooms, generate hot water and power appliances and electronic devices. Most energy usage goes to heating empty spaces and hot water heating, accounting for over 53% of the average household energy bill*.
Creating a more energy efficient household requires energy efficient behaviour changes or upgrades to many different property variables – this could include switching to a renewable heating system like a heat pump, topping up insulation, installing double glazed windows or investing in smart heating controls.
You can use home energy as a key topic in your communications to engage and support customers in making their homes more energy efficient, which could help them lower their energy bills. Your content in these communications should include effective energy saving habits, recommendations for home upgrades and savings organised by property type.
*Savings are for a typical three-bedroom, gas-heated home in Great Britain, using a gas price of 7.4p/kWh and electricity price of 28.3p/kWh (based on April 2022 price cap). Water savings are based on average occupancy. This household is projected to spend a total £1,970 on energy annually, including standing charge.