Routine checks by government-endorsed quality scheme TrustMark have revealed instances of poor quality installations solid wall insulation. These installations were made under the UK Government’s ECO4 and Great British Insulation schemes.
A total of 39 firms have been suspended from installing insulation under these schemes. These firms will also have to fix all issues, at no cost the people affected.
Ofgem is writing to all households affected by this. If you’ve had solid wall insulation under one of these schemes and Ofgem contacts you, the letter should outline what will happen next. This may include:
- Having someone check the quality of your solid wall insulation.
- An on-site visit to see if your installation needs repairs.
- Arranging to fix any issues for free.
For more information, visit the UK government’s website.