A trusted, independent voice, we have over 25 years’ experience communicating with energy consumers. We support businesses with strategy, research and assurance – enabling everyone to play their part in building a sustainable future.
We can help make your messages impactful and memorable and upskill your employees to make a real tangible difference for your customers, building consumer trust so they come to you first.
GenesisGenesis Energy approached us for help to understand their customers’ motivations and to put in place a long-term strategy to maintain customer loyalty. Case study
Electricity North WestWe helped Electricity North West gain an understanding of the UK policy context relating to fuel-poor and vulnerable customers. Case study
GLHImproving emissions reduction with Greater London Hire (GLH) by undertaking an assessment to measure emissions and energy related to passenger distance. Case study
CoheatEvaluating the performance of Coheat’s innovative district heat network.
Why you might be better off retrofitting fleet vehicles
Retrofitting involves reducing emissions from older engines by either adding emission control devices, rebuilding engine components or replacing existing equipment.
Home Analytics: building a unique dataset
Energy Saving Trust’s Home Analytics service pulls together data on residential properties across Great Britain.
Building consumer trust and relationships through energy saving advice
Actively supporting customers to save money through energy saving messaging can be the beginning of a beautiful customer relationship.