Please note that this page contains information and links most relevant for people living in Wales.
Western Power Distribution provides four Power Up advice hubs across their operating regions in south and mid-Wales to support vulnerable customers and address fuel poverty.
Energy Saving Trust delivers the Power Up service across South Wales and provides advice to customers on the Western Power priority service register by phone and via home visits. Every customer that we contact is given the opportunity to be referred to one of our Power Up Wales programmes.
The advice provided by Energy Saving Trust helps customers save energy, reduce their bills and benefit from a range of additional support services. We provide a range of income, tariff and energy efficiency support and advice.