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Consumer tools

Energy Efficiency Advice Tool

Help your customers to save energy with practical, tailored advice by using our Energy Efficiency Advice Tool.

Support your customers with advice for saving energy in every room of the home. Our Energy Efficiency Advice Tool can play a key role during and after smart meter installation. It can also help customers better understand their daily energy usage.

Get in touch to see what it can do for you.

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How can it help your business?

Depending on your organisation, this tool can be used across multiple touchpoints with customers, including:

  • To help you support your most vulnerable energy consumers.
  • To support debt management and as part of the billing process.
  • During smart meter installation.
  • As part of employee engagement to support staff working from home.
  • As part of tenant communication campaigns.

Key benefits

  • Offline app compatible with both iOS and Android devices.
  • Supplier portal to retrieve customer data for further support.
  • Job tracking for engineers.
  • Advice report emailed to customers.
  • Powered by Energy Saving Trust data, ensuring savings figures are always correct.

How you can use the Energy Efficiency Advice Tool

It’s available as:

  • An off-the-shelf or bespoke tool.
  • A mobile app or web-based tool.

There are two versions of the Energy Efficiency Advice Tool: one for customers and one for installers.

  • The tool for customers features an interactive walkthrough of every room in the home. This highlights the best energy saving behaviour, helping them save energy and money.
  • The tool for installers allows engineers to track installations and support customers with advice.

Speak to us today to find out more.

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Savings

Customers who have used our Energy Efficiency Advice Tool since October 2023 will see an average energy bill saving of £107.99 a year by following the recommended energy saving advice. (Correct as of January 2024)

Last updated: 21 March 2024