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Take Charge (Electricity North West)

Take Charge (Electricity North West)

Take Charge aims to help 25,000 customers a year across the North West of England.

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Please note that this page contains information and links most relevant for people living in England.

Energy and money advice you can trust

Take Charge is an advice service that aims to help homes across the North West of England reduce energy bills, get support with debt, access benefits and financial support, and even secure funding for energy efficient home improvements.

An illustration of a woman holding a smart meter in a kitchen. The text on the image reads: Helping you Take Charge: Energy and money advice you can trust".

The free and impartial service is funded by Electricity North West and delivered in partnership with Citizens Advice in the North West and Energy Saving Trust. It is available to all households in the region and provides energy and money advice you can trust:

  • Energy support: free and impartial advice to help you save around £304 on your energy bills.
  • Money advice: help to claim what’s yours when it comes to benefits, plus practical money and debt advice.
  • Help finding funding for your home: find grants and funding to help with energy saving home improvements and see if you can get extra support.


Find out more about Take Charge


You can also find more information about Take Charge by calling 0808 169 9924 or messaging via WhatsApp.

Last updated: 5 December 2023