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Behaviour change support

Verified energy content, campaign development and digital tools

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Empowering people to make confident, sustainable choices

Promoting behaviour change is central to Energy Saving Trust’s mission to create a sustainable, net zero future.

While technology and investment are vital, lasting progress depends on people having the confidence, knowledge and motivation to make low-carbon choices in their homes, their travel and their communities.

Behaviour change turns ambition into impact, ensuring that everyone feels the benefits of decarbonisation.

Let us leverage our experience of advising millions of households and businesses every year to help your behaviour change programmes and campaigns succeed. 

Target and grow with data solutions

We have extensive data and insights on the attitudes and behaviours of consumers in the UK that can help you tailor everything from messaging to whole campaigns. 

Consultancy and energy modelling

Share verified facts and figures from Energy Saving Trust

Infact is a digital bulletin with energy saving tips and easy-to-reference facts and figures you can use in your marketing materials.

Infact

Provide tailored advice with digital tools

Our Home Energy Advice Tool uses an intuitive interface combined with our market leading calculation engine to provide your customers with a range of tailored, actionable energy efficiency advice. Completely customisable, you can direct customers to next steps and pull useful data for tailoring messaging. 

Consumer tools

Train your teams to educate and motivate

If you’re looking to provide energy efficiency advice as part of your campaigns, why not upskill your teams first? We can help your advisors to support customers with behavioural, low- and no-cost savings advice, debt management and signposting to other services and support.

Energy advice training

Large-scale programme experts

We design and deliver high-impact housing refurbishment and engagement programmes that accelerate decarbonisation. With deep delivery expertise and unique insight into the UK’s housing stock, we help you target the right homes with the right interventions, maximising carbon savings and resident benefits. Our cost-effective programmes are built to deliver results you can prove and scale.

Our programmes

Some of our projects

See all case studies
North East Combined Authority Case study

North East Combined Authority

Developing a one-stop shop housing retrofit programme for North East Combined Authority. ScottishPower Case study

ScottishPower

Helping ScottishPower to retain their staff and reposition the customer offer. Smart Metering Advice Project Case study

Smart Metering Advice Project

Exploring how smart meter data can be used to drive and motivate energy related behaviour change. Green Energy Case study

Green Energy

We worked with Green Energy to train their customer service staff to put energy saving advice at the centre of their customer engagement.

Ready to talk?

Our experienced team is here to listen, guide, and work through challenges with you. Because the best solutions start with a good conversation.

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Last updated: 17 April 2026