While energy bills have fallen from the peak of the 2022-23 energy crisis, affordability remains a significant challenge for households across the UK.
For suppliers, the next challenge will be identifying and engaging customers before affordability pressures turn into debt.
In this paper, we explore how suppliers can use property and household data to identify at-risk customers, improve targeting and deliver more effective affordability support.
You’ll discover:
- Why the energy affordability crisis is far from over.
- Why integrated support delivers better outcomes than isolated interventions.
- What effective affordability support programmes look like at household and community levels.
- How energy suppliers can build proactive affordability support strategies.
Complete the form to download the whitepaper.