Skip to main content
Case study

Adele Ferguson: Building confidence and a career in plumbing and heating

Adele Ferguson is building a career in plumbing and heating after deciding to change direction and pursue a hands‑on apprenticeship. Here she talks about combining college and site work, developing her skills and why better representation matters in the industry.

Location notice

Please note that this page contains information and links most relevant for people living in Scotland.

When Adele Ferguson applied for a plumbing apprenticeship with Mears Group in 2022, she was looking for a fresh start. After working in dental nursing and hospitality, she wanted a hands-on job that offered variety. She spotted an advert on Facebook for trade apprenticeships and, with encouragement from her mum, decided to apply.

Now in the final year of her heating and plumbing apprenticeship, Adele works on projects in schools and community centres. “It’s a lot more interesting than I expected,” she says. “I’m grateful to be with a company that gives you a mix of jobs and proper training.”

A person wearing a high‑visibility vest kneels in an industrial plant room, using a wrench to adjust a blue valve on a network of pipes and machinery.

Learning the trade

Adele’s training combines college and on-the-job experience. For the first three years, she spent one week in college and two weeks on site. “That split worked well,” she explains. “A week in college was enough because the units were big and packed with information. It can feel overwhelming when they try to cram everything in. But then you go back to work, talk to tradespeople, and start seeing what you’ve learned in college, on the job. That’s when it makes sense.”

Supportive colleagues helped her to build confidence early on, and the variety of work has kept her motivated. “When I first started, I was doing routine maintenance in people’s homes for about six months. Then they moved me on to empty houses, getting them ready for new tenants. Now I’m working on bigger jobs in schools and community centres, and I’ve probably enjoyed that most.”

A person in a high‑visibility vest reaches into organised shelving inside a work van filled with tools, pipes, and maintenance supplies.

Breaking barriers

Starting out, Adele noticed how few women were on site. It was daunting at first, but her confidence grew as she gained experience. She believes the heating and plumbing sector needs more women and says the stigma will only fade if more women join the trade.

Her advice to young women is simple: go for it. “If you want it to become normal, it needs to happen more often,” she explains. Adele also feels schools could do more to show girls that plumbing and heating are genuine career options. When she was at school, she didn’t think it was possible. Careers events rarely included trades, and she never saw plumbing presented as an option. She believes it’s a career that offers good pay, long-term stability and the potential to be your own boss. It’s time to push the boundaries.

Adele has even had customers reach out because they feel more comfortable with a female tradesperson in their home. She says this shows there is demand for women in the industry and it’s clear that representation matters.

A person wearing a high‑visibility vest and work trousers stands in a plant room surrounded by large industrial pipes, valves, and ducting.

Looking ahead

Adele is excited about the industry’s shift to greener technologies. Heat pumps were new to her when she started, but she sees them as the future. “They’re expensive now, but prices will come down as demand grows. I’d love to work with them more.” She explains that working with heat pumps is not completely different from conventional plumbing. The principles are similar because it is still about pipes and fittings and making sure heat and hot water reach the home. The main change is the source of the heat, but the overall process feels familiar to her.

After qualifying, Adele plans to stay with Mears to build experience. Longer term, she hopes to go self-employed and run a small team.

Why plumbing and renewables matter

Plumbing and heating engineers are key to creating low-carbon homes. Technologies like heat pumps cut emissions and help the UK reach net zero. Skilled installers are in demand, and apprenticeships like Adele’s are a great way to start.

Find out more

If you’re considering a career in plumbing or heating, an apprenticeship is a great way to gain hands-on experience while you learn. Contact your local college to find out more about heating and plumbing apprenticeship opportunities.

Last updated: 26 February 2026