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Who we are


We help people save energy every day by providing independent and impartial advice. We deliver a variety of government programmes and provide consultancy services to UK and international businesses.

Compliance is essential to our commitment to continual improvement and to fulfil our company, legal, and stakeholder obligations. That’s why we have an established compliance and data protection team.


We’re proud to have achieved the following ISO Standard certifications:

  • BS EN ISO 9001 Quality Management
    Ensuring effective processes and people to deliver effect service consistently.
  • BS ISO 14001 Environmental Management
    Ensuring effective environmental management to help reduce environmental impacts, reduce waste, and be more sustainable.
  • BS ISO 50001 Energy Management
    Ensuring effective energy monitoring and consumption reduction.
  • BS ISO 27001 Information Security Management
    Ensuring best practice in information security and cyber resilience.
  • Cyber Essentials PLUS
    Cyber Essentials is a UK Government led and industry-backed scheme that helps organisations of all sizes protect themselves against common cyber-security threats.


Quality, environmental, energy, and information security policies

We’re committed to providing high quality services and advice that consistently meets customers’ requirements and exceeds their expectations. We continually improve our activity, including our management systems and procedures, ensuring we are meeting all legal requirements and those of BS EN ISO 9001:2015.

We have implemented these policies throughout the organisation by:

  • Maximising emission savings from our activities and minimising our energy use associated with building management and travel.
  • Reducing overall waste and improving levels of recycling.
  • Working with suppliers to mutually improve environmental performance.
  • Favouring procurement from those that do and using ethical suppliers and sustainable sources wherever we can.
  • Undertaking measures to ensure information security and data protection management.

We have developed an integrated management system which incorporates our quality, environmental, energy, and information security policies into a framework for establishing and reviewing relevant objectives, which are accessible and understood by all staff.

Our teams are committed to implementing this policy throughout the organisation in the following five areas:

Our environmental impact

Environmental aspects: our most significant impacts

As part of our environmental management system, we have a Net Zero Team, Sustainability, and other environmental strategies. For a closer look, check out our blog posts or click on the links below:

Net zero page

Net zero dashboard

Our carbon reduction plan

Energy Saving Trust is committed to achieving net zero greenhouse gas emissions by 2045. Our carbon reduction plan PPN-0621 outlines our baseline emissions, steps we have taken to reduce emissions through our carbon reduction initiatives, and our future plans for emissions reduction.

This statement has been approved by Energy Saving Trust’s senior leadership team.

Download the signed Energy Saving Trust PPN-0621 Carbon Reduction Plan.

Last updated: 13 October 2023