Energy suppliers, also known as FITs licensees, make FITs payments. If you have a query about your FITs payments, you should contact your FITs licensee, or get in touch with Ofgem. Ofgem has a list of FITs licensees contact details.
The UK Government’s Department for Business, Energy and Industrial Strategy (BEIS) is the relevant contact for queries about legislation.
How do FITs payments work?
FITs payments comprise of two separate tariffs:
Generation tariff – a rate for each unit (kWh) of electricity generated.
Export tariff – a rate for each unit (kWh) exported to the electricity grid.
By installing a renewable technology, you should also save money on your electricity bills. How much you save will depend on how and when you use electricity at home.
Visit our renewable energy pages for more information about how to make the most of your generated electricity.
I already claim FITs, can I apply for the Smart Export Guarantee too?
You will need to give up your FITs export tariff, but you can keep your FITs generation tariff as well as apply for a Smart Export Guarantee (SEG) tariff.
Some points to consider:
SEG tariffs vary between energy suppliers, but most suppliers offer around 3-5p/kWh. If your FITs export tariff is higher than this, it might not be worth giving up.
Many FITs claimants’ export tariff payments are ‘deemed’. ‘Deemed’ export tariff payments cover 50% of your generated electricity, regardless of how much electricity you export to the grid. So, if you’re using more than 50% of your generated electricity, installing a smart meter and moving to ‘actual’ export could mean you reduce your payments, even if the SEG tariff is a higher price per kWh than your FITs export tariff.
As part of the SEG application process, you’ll be asked to confirm whether you currently receive FIT export payments. Find out more about the Smart Export Guarantee, including eligible renewable technologies.
Changes to your FIT installation
You can add additional capacity to your installation, for example, additional solar PV panels, without affecting your current FITs payments. However, you cannot apply for additional FITs payments for the ‘new’ capacity.
Damaged equipment, repair or replacement
If your renewable technology equipment suffers damage or breakdown and requires repair or replacing, speak to your FITs licensee as soon as possible. Your FITs licensee will determine how it might affect your payments.
You can speak with a local MCS accredited installer for advice and support about the repair or replacement work.
Want to learn more about renewables?
Renewable energy sources can heat your home while reducing your energy bills and your reliance on fossil fuels used to generate electricity.