Yes, we agree that landlords should receive Scottish Government support to make the required changes. It will also be important to provide support to tenants.
Support should include:
Continued availability of Home Energy Scotland landlord loans
A key element of this support should be the continued availability of the Home Energy Scotland landlord loans which currently provide finance for energy efficiency and low carbon heating systems. These loans can help landlords overcome the upfront cost barrier associated with retrofit measures.
While uptake of these loans has been relatively low to date, they remain an important mechanism for enabling investment in energy efficiency improvements. In addition, the Scottish Government may wish to consider extending loan repayment terms for Home Energy Scotland landlord loans. This would make monthly repayments more manageable and improve affordability – particularly for landlords operating in areas of Scotland where rental income and property values are lower.
It’s important that landlords are given clarity as soon as reasonably possible about the financial support that will/won’t be available when standards are introduced.
Continued access to Home Energy Scotland advice for landlords and tenants
The introduction of regulation is expected to significantly increase demand for energy efficiency advice among landlords and tenants. Many landlords operate on a small scale, with limited awareness of available support and the complexity of retrofit options – especially for hard-to-treat properties. To meet these needs, we on behalf of the Scottish Government, deliver tailored advice through Home Energy Scotland, offering a ‘one stop shop’ approach.
This includes detailed, property specific recommendation reports and a home visit service carried out by highly trained advisors who have in-depth knowledge of available measures and property types including hard to treat. This service has proven effective, with 83% of supported landlords implementing or planning improvements.
Tenants also benefit from a wide range of advice and support from Home Energy Scotland, including support to help them understand their eligibility for fuel poverty schemes such as Warmer Homes Scotland and ECO and support with energy bills, including referring clients for benefit checks, for tariff checks/access to Warm Homes Discount, for support to switch supplier, etc.
As regulation is introduced – and even in the lead up to final decisions – demand for advice services is expected to grow. There’s a strong case for building on Home Energy Scotland’s existing expertise and expanding its capacity to ensure landlords and tenants continue to receive high-quality support. Additional resources may be needed to meet this rising demand.
Awareness raising
There will also be a need to raise awareness of the standards among landlords to ensure successful implementation of the standards. Recent research by Citizens Advice found that only 1 in 5 landlords in England and Wales could correctly identify the current minimum energy efficiency standards. This highlights the risk that, without targeted communication, landlords in Scotland may also lack understanding of what will be required of them.
To address this, the Scottish Government should develop a comprehensive awareness campaign ahead of the standards coming into effect. This campaign should clearly explain the new requirements and timelines, promote available advice and financial support. Ideally it should also include a strong call to action, directing landlords and tenants to Home Energy Scotland for tailored advice.
It will be particularly important to tailor messaging to effectively reach smaller landlords, who often lack the time, resources or professional networks to fully understand the standards. Evidence from England and Wales shows that single property landlords are significantly less aware of the standards and less likely to have made upgrades – only 31% had made upgrades to their property in the last five years compared to 63% of landlords with 5 or more properties.
To maximise engagement, communications should be positive and supportive, aiming to dispel common myths and misconceptions. Messaging should emphasise the benefits of early compliance and encourage landlords to exceed minimum standards where possible. Framing that standards as opportunity – to improve property quality, reduce tenant energy bills and contribute to climate goals rather than a regulatory burden will be important.