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Energy advice training

We offer a range of training solutions to help you upskill your staff to provide high-quality energy efficiency advice.

We can help your advisors to support customers with behavioural, low- and no-cost savings advice, debt management and signposting to other services and support.

Speak to us today to discuss your training needs.

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How can our training help your organisation?

Our flexible training will enable you to upskill your advisors and frontline staff to provide high quality energy efficiency advice to your customers. We include the soft skills of delivering effective energy advice that is relevant to the needs of the customer.

Our training packages are ideal for organisations providing energy advice over the phone, face-to-face or in the home. The types of organisations we work with include:

  • energy suppliers
  • product manufacturers
  • installers
  • retailers
  • domestic energy assessors
  • local authorities and housing associations

Training deliverables

Our market leading knowledge means we can provide training and quality assurance that enables your teams to expertly advise customers about sustainable energy use. The ways in which the training modules can be delivered are:

Online training solutions

Our online training solutions can cover specific areas important to your business, including:

All training options are flexible and can be tailored to focus on the issues pertinent to your organisation and delivered at the level required.

Upskill your staff with our energy advice training

Get in touch

Last updated: 21 March 2024