If you live in London, we’ve teamed up with the Greater London Authority to set up Energy Advice London. This service gives you information on the financial support you could get to help you pay your energy bills. You can also find local support in your borough.
You can call Nest’s advice team on freephone 0808 808 2244. This line is open Monday to Friday from 9am to 6pm (excluding bank holidays).
Nest’s support page has further advice for Welsh households on lowering energy bills, where to find out if you’re able to get extra support from the government and further support services that you might need. This page is available in both Welsh and English.
Home Energy Scotland (HES), which is funded by the Scottish Government, is a network of local advice centres covering all of Scotland. HES helps people in Scotland create warmer homes, reduce their energy bills and lower their carbon footprint.
HES’s advisors can refer you to programmes that could help you with funding and improvements to heat your home more efficiently, as well as provide you with a range of energy saving tips to stay warmer at home for less.
The scheme provides funding to registered charities, community interest companies, co-operative societies and community benefit societies to help them deliver energy related projects that benefit people in England, Scotland and Wales.