A trusted, independent voice, we have over 25 years’ experience communicating with energy consumers. We support businesses with strategy, research and assurance – enabling everyone to play their part in building a sustainable future.
We can help make your messages impactful and memorable and upskill your employees to make a real tangible difference for your customers, building consumer trust so they come to you first.
Energy advice training
Our market leading knowledge means we can provide training and quality assurance that enables your teams to expertly advise customers about sustainable energy use and energy efficiency. We also run employee engagement workshops to enable your staff to lead sustainable lifestyles at home and at work.
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Case study
Genesis
Genesis Energy approached us for help to understand their customers’ motivations and to put in place a long-term strategy to maintain customer loyalty.
Case study
Electricity North West
We helped Electricity North West gain an understanding of the UK policy context relating to fuel-poor and vulnerable customers.
Case study
GLH
Improving emissions reduction with Greater London Hire (GLH) by undertaking an assessment to measure emissions and energy related to passenger distance.
Case study
Coheat
Evaluating the performance of Coheat’s innovative district heat network.
Case study
Halifax
Halifax is supporting people with their Green Living proposition.
Case study
Countrywide Surveying Services
Energy Saving Trust worked with Countrywide to create an online tool designed to support house buyers and homeowners.
Case study
Hill and Knowlton / Smart Energy GB
Hill + Knowlton Strategies developed a communications campaign for Smart Energy GB to provide information on various energy topics.
Case study
Carlsberg
A case study of Carlsberg on their commitment to reducing the environmental impact of their logistics services.Creating an energy advice campaign for customers
Giving simple and easy-to-implement energy advice to your customers could help offset some of the expected cost increase on energy bills from…
How your business can use energy advice to stay connected to households
Have you considered using advice to connect to your customers? Advice on how to keep homes warm is a great idea for…
12 rounds later: the Energy Redress Scheme in numbers
The Energy Redress Scheme supports vulnerable households and funds projects that develop innovative services that will help energy consumers.
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