Domestic charge point funding

Payment terms are between you and your installer. However, we don’t recommend paying until the charge point has been installed. We will only reimburse you after the installation has been completed and commissioned.  

To be eligible for funding, your installer must be deemed eligible by both Energy Saving Trust and the Office for Zero Emission Vehicles (OZEV).

We welcome applications from new installers to be added to our list. They can read about this process on our eligible installers webpage.  From application to appearing on our list, our onboarding process can take up to 15 days.

Once I’ve submitted an application, can I have my charge point installed?

No. You must wait until you receive an official grant offer letter and have confirmed your grant acceptance before starting installation. If work begins before your offer is made, you won’t be able to claim funding.

We strongly recommend waiting to book an installation until your grant is approved, to avoid missing out on funding.

Can I apply this year if I previously received funding for a charge point from Energy Saving Trust?  

The grant can only fund one charge point per electric vehicle (EV) per residential property.

If you’ve previously received funding from Energy Saving Trust and have since moved to a new home, you’ll only be eligible again if you’re applying to charge a different EV.

Can I still apply this year if I applied previously, but was rejected or told that the funding had been fully allocated?  

If installation work hasn’t started, you may be eligible to reapply. We recommend reviewing the latest terms and conditions to make sure you still meet the criteria.

Please note: if the charge point has already been installed at your property, you won’t be eligible to claim funding.

I was eligible under previous rounds of funding, why am I no longer eligible for this funding?

Under direction from our funder and decision maker Transport Scotland, our eligibility criteria has been updated in line with aims to support those most in need transition to electric vehicles. Eligibility in a previous round of funding does not guarantee eligibility this year.

Can my application or documents be in the name of my partner/family member?

No. To be eligible, you must make your application on your own behalf. We cannot approve applications made by a third party, including partners or family members, even if they live at the same address.

The name on your application must match the name on all supporting documents, including your proof of identity, address, vehicle ownership or lease, and the charge point quote. The same applies for the paid invoice and Electrical Installation Certificate (EIC) when making your claim. 

If any contact details or documents do not match the name on the application your application may be rejected.

Can I change the name on my submitted application?

No. Once the application has been submitted we cannot change the name on it. You will need to close the incorrect application make a new application with the correct name. Please contact us at [email protected] to close the incorrect application.

Why are some installers not on your eligible installer list?

Charge point installers must be OZEV approved and deemed eligible by Energy Saving Trust. Our eligible installer list is updated regularly. We welcome installers to apply to join our list, please visit our eligible installer webpage to learn more.

Can I install a charge point at my holiday home or other owned property?  

To qualify, your charge point must be installed at your main home address. We’re unable to offer funding for installations at holiday homes, second homes, or commercial properties.

Why is my postcode ineligible?  

We use the Scottish Government 8-Fold Urban Rural Classification (URC) to decide which areas qualify for funding. Only postcodes in URC categories 5, 6, 7 or 8 are eligible. If your postcode falls outside these categories, unfortunately, you don’t qualify for funding.

Please note, we do not manage or update the URC list.

If your property is in a rural or remote area but your postcode has been marked ineligible, please email your postcode to [email protected] and we’ll check your eligibility.

I’m moving house. Can I apply for funding for a charge point to be installed at my new home?

You may only apply for funding for an installation occurring at your primary residence where you are currently living. You must have moved into your new home and have all documents matching this address, including your proof of identity and address, proof of vehicle ownership or lease, and charge point quote.

Are plug-in hybrid electric vehicles eligible for charge point funding?

Some plug-in hybrid electric vehicles (PHEVs) are eligible for charge point funding. To check if your vehicle qualifies, review the list of eligible models on the Office for Zero Emission Vehicles (OZEV) website.

What is the annex letter, where do I find it and what do I need to do with it?  

The annex letter is an additional, required document when applying for the domestic charge point grant if you are leasing a company vehicle.

Here is the annex letter template. Share this with your employer and request that it is completed. You will be asked to provide a copy of this document during your application.

I have an EV through my employer’s salary sacrifice scheme. What document do I need to provide?

We require the signed contract hire schedule. This document will include the vehicle make and model, and both your details and the details of your employer.

I’ve recently moved home and my vehicle ownership/lease documents don’t match my new address. What do I do?

The address on all documents must match the address on your application.

If you own your vehicle, please wait until you have received your updated V5 before making your application. We cannot accept a V5, vehicle order form or vehicle invoice which has your old address on it.

If you lease your vehicle, we require a letter from your leaser confirming that your lease has been transferred to your new address. If you’re leasing a company vehicle, the annex letter from your employer must confirm your new address.

Can I pay for the charge point and a site survey before the grant offer is made?  

Yes. You can pay for a site survey and the charge point in advance. However, installation work must not begin until you’ve received an official grant offer letter.

Installation includes any work related to fitting the unit. This includes, but is not limited to, switching off the power supply, running cables, or connecting the charge point to the mains.

We strongly recommend waiting to book an installation until your grant is approved, to avoid missing out on funding.

Can I get an extension on my grant offer?

If you think you’ll need an extension, please let us know as soon as possible.

Extensions are considered on a case-by-case basis and are not guaranteed.

We can’t approve extension requests:

• If we haven’t received prior notice, or
• If the request goes beyond the final claim date set out in the terms and conditions.