As our domestic and work arrangements have changed drastically due to the Covid-19 pandemic, so has our awareness of the energy we’re using and paying for.
Households know they’re using more energy and are aware they’re paying more too; many of the people we spoke to were paying well above average for energy, often as a direct result of the pandemic. Of the 15% who claimed to be in fuel poverty*, almost half attributed that directly to the effects of lockdown.
It’s encouraging to see so many people recognising what they can do to take action and reduce their energy consumption, and therefore bills. It’s clear that people need support when it comes to understanding how to significantly reduce energy consumption, and what the costs and benefits will be in doing so.
You can read the full report on our website.
*Respondents self identified with the term ‘fuel poverty’ so individual interpretations may vary – results are indicative only.