If you're struggling to pay your energy bills, help is available.
The cost of living is at its highest level in a decade, with household energy bills being the largest expense.
On 1 April, energy bills increased for around 22 million people, after Ofgem announced an increase to the price cap.
Those on default tariffs paying by direct debit are now paying an extra £693 a year, while prepayment customers have seen their bills rise by £708 to over £2,000.
If you’re struggling to pay your bills, there is help available.
We’re working with Citizens Advice in England and Wales to help you save energy and money at home. Energy bills are on the rise, but you can save money by reducing the amount of energy you use around your home. Try following our quick tips and see how much you could save.
For advice on everything from taking a meter reading to what to do if your supplier goes bust, Citizens Advice can help.
If you are finding it difficult to stay warm or need help to pay your energy bills, there is help available, wherever you are in the UK.
If you live in Scotland, please get in touch with Home Energy Scotland online or by calling 0808 808 2282. Their advisors can refer you to the Warmer Homes Scotland scheme to help with heating your home.
With bills expected to increase again later this year, the UK Government is offering households in Great Britain a £200 reduction on their electricity from October, as part of package of support to help people deal with rising energy bills.
Find out more
Last updated: 28 April 2022
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