Fuel poverty charity National Energy Action (NEA) is launching its Warm and Safe Homes Campaign this Fuel Poverty Awareness Day (Friday 27 November), urging three actions that will make a difference to people in fuel poverty this winter.
- Ensuring enough money for essentials
The current universal credit uplift, which is offering a lifeline to millions by providing extra money for living essentials, must be maintained and strengthened.
- Bringing forward Breathing Space and new actions to clear debt
Halting enforcement action, providing flexibility on repayment plans and introducing new ways to help people with utility debts will help reduce the additional stress caused by falling into household debt and have a positive economic impact.
- A proactive, coordinated and targeted response from frontline agencies
Those most in need are not necessarily aware of or able to access the support that is available, particularly if they are digitally excluded, English is not their preferred language, or they have other communication needs. National and local government, energy suppliers, network operators, health agencies and other frontline organisations need to proactively identify and assist these customers and clients.