If you have a question for us, see if we’ve answered it below. You’ll find answers to the questions people ask us the most.
Got a question?
Looking for advice where you live?
We don't cold call
- We'll never cold call you to offer advice or to make energy efficiency improvements in exchange for money.
- If you get a call like this, it’s a scam.
- Hang up, and don’t give out your details.
How to contact Energy Saving Trust
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Need business advice?
If your query is business related, you can contact us using the button below.
Get in touchRegional offices
Please note, these offices do not provide advice.
| Country | Address | Head office |
|---|---|---|
| England | Energy Saving Trust, Caledonia House, 223-231 Pentonville Road, London, N1 9NG | 020 7222 0101 |
| Northern Ireland | Energy Saving Trust, River House, 48 High Street, Belfast, BT1 2BE | 028 97 442475 |
| Scotland | Energy Saving Trust, Prospect House, 5 Thistle Street, Edinburgh, EH2 1DF | 0131 555 7900 |
| Wales | Energy Saving Trust, 33 Cathedral Road, Cardiff CF11 9HB | 029 2046 8340 |
Press office
If you’re a member of the media with a press or media-related enquiry, please contact media@est.org.uk
Feedback and complaints
If something is wrong, you can make a complaint to the relevant programme.
Please remember to show respect for our people. We have a zero tolerance policy on any kind of bullying, harassment or discriminatory behaviour.
Energy Saving Trust Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 716195).
Last updated: 23 October 2024