At Energy Saving Trust, we use data to give us vital insights into the way consumers engage with energy and sustainability issues.
Consumer insights
Our data gives us vital insights into the way consumers engage with energy. We have developed a range of services – from data analysis to qualitative and quantitative research – to provide the evidence needed to support our clients’ strategic decisions.
See moreCampaigns
We understand the challenges businesses and governments face when communicating complex messages to consumers about energy and sustainability. Using our extensive experience and insights, we design effective, innovative and engaging campaigns that drive people to take sustainable action.
See moreConsumer tools
Combining our unique consumer data and insights, our digital services create innovative and imaginative online solutions for all ages and demographics. Taking a simple yet creative approach, we find new and effective ways to engage people with their energy use.
Use nowEmployee engagement: energy advice training
Using our expertise in domestic energy technologies and energy savings, we have a number of training solutions that will enable you to upskill your advisors and frontline staff to provide high quality energy efficiency advice to your customers; including the soft skills of delivering good energy advice that is relevant to the needs of the customer.
See moreEnergy labels are changing: here’s what you need to know
The new energy label, which will appear in shops and online from March 2021, will feature a new, simpler range: A to…
Nine rounds later: the Energy Redress Scheme in numbers
A total of eight funding rounds have now been completed since the first round launched in June 2018. Here, we take a…
What’s driving your customers to make energy efficient home improvements?
Saving money on energy bills isn’t the only reason people decide to carry out home renovations, but perhaps it’s one of the…
Case study
Dawnfresh
Supporting Dawnfresh’s business success through employee engagement.
Case study
Green Energy
We worked with Green Energy to train their customer service staff to put energy saving advice at the centre of their customer engagement.
Case study
Network Rail
Supporting employee engagement across Network Rail in Scotland.
Case study