These excellent scores are evidence of the transport team’s success in putting the customer first and continuing to deliver exceptional customer experience and satisfaction during the Covid-19 pandemic.
In a recent online survey of applicants who received grants and loans, one recipient of the domestic grant for charge points, said:
“Great scheme – works well and reasonably simple to apply.”
Another satisfied customer who received eBike Loan funding gave positive feedback about the support offered throughout the application process:
“My experience was very positive in this application. The people I spoke with were very helpful and able to answer my queries at the first point of contact. The application was easy to complete, and the approval and receipt of funding was very quick. I feel that, given the current circumstances and challenges around Covid-19, the overall experience could not have been improved.”
Find out more about our range of loans and grants to help you make greener travel choices.